❓ Frequently Asked Questions (FAQs)

❓ Frequently Asked Questions (FAQs)

1. How long will it take to get my order?

All products are made to order. Once printed (in 2–4 business days), your order ships and should arrive:

• Domestic: within 3–7 business days

• International: within 9–22 business days

2. Do you offer tracking?

Yes! All orders include tracking. You’ll receive a tracking number once your item has been shipped.

3. Where do you ship from?

All items currently ship from the United States.

4. Do you ship internationally?

Yes, we ship worldwide. Shipping times and carriers depend on your destination country.

5. What if my item arrives damaged?

We're sorry to hear that! If your item arrives damaged, please email us a photo of the damage within 7 days of delivery. We’ll be happy to send a replacement.

6. Can I cancel or change my order?

As each item is made to order, we can only make changes within 2 hours of purchase. Please contact us ASAP at support@truweli.com if you need help.