Funny Support Agent Mug: My Headset Has a Mute Button. My Face Doesn’t.

This funny support agent coffee mug is printed on both sides with “My Headset Has a Mute Button. My Face Doesn’t.” It is a warm, lightly cheeky gift for the support agent who lives on a headset, a remote coworker on back-to-back calls or the friend whose face says everything their voice politely does not.

The joke, for anyone who has not worked phone or remote support: the mute button can hide your voice, your sigh and your keyboard. It cannot do a thing about your face. Anyone in customer service, a call center or a help desk who has had a camera on knows the struggle.

What it is:

A 15oz white ceramic coffee mug with the original Truweli artwork, design printed on both sides. The art shows a support agent with a messy blonde-brown bun, a black headset with a mic and a black hoodie, chin resting on one hand, giving a side-eye with pursed lips. Behind her desk are a white mug with a heart full of pens, stacks of papers with sticky notes, a gray laptop covered in yellow and pink sticky notes and a small succulent in a white pot. “My Headset Has a” is lettered in cream white bubble letters, “Mute Button.” in big hot pink and “My Face Doesn’t.” in cream white, with pink underline swooshes and little sticky-note bursts in yellow, pink and blue.

Who it’s for:

Made for the support agent who can mute the mic in a second and has never once managed to mute the face. Support agents, help desk staff, remote workers and anyone in customer service or a call center who has stared at a camera mid-call will feel seen. Pick it up for Customer Service Week, a new remote job, a birthday, a team swap or just because.

Details:

• White ceramic coffee mug, 15oz, a little bigger than a standard mug
• Classic C-handle that is easy to hold
• Design printed on both sides, so the joke faces out in either hand
• Exact printed slogan: “My Headset Has a Mute Button. My Face Doesn’t.”

Made to order:

Every mug is made to order, because each one is printed just for you. That is why it takes a little longer than off-the-shelf stock. Production usually takes 3-7 business days. Then it ships to you.

Printed to order in the USA.

Returns:

Printed just for you after you order. Faulty or damaged? We replace or refund it free. See Returns for details.

FAQ:

Q: Who is this mug for?

A: It is for the support agent who can mute the mic in a second and has never once managed to mute the face. It works well for Customer Service Week, a new remote job, a birthday, a team swap or just because.

Q: What does it say?

A: It reads “My Headset Has a Mute Button. My Face Doesn’t.” and the design is printed on both sides.

Q: What size is it?

A: It is a 15oz white ceramic coffee mug with a C-handle, a little bigger than a standard mug.

Q: Is it rude to callers?

A: No. It is a gentle joke about the face you make while staying perfectly polite on the call. Nobody is named and nobody gets the side-eye except the day itself.

Q: How do I care for it?

A: Dishwasher and microwave safe; hand wash recommended for the longest print life.

Q: How long does it take?

A: Production usually takes 3-7 business days. Then it ships. Each mug is printed just for you after you order.

Q: What if it arrives damaged?

A: Printed just for you after you order. Faulty or damaged? We replace or refund it free. See Returns for details.

About the design:

Designed by Truweli.

Truweli. The gift that says you noticed.